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HomeFAQWhat is "Close All"? Why is my position still open after clicking it?
FAQ

What is "Close All"? Why is my position still open after clicking it?

"Close All" is located at the top-right of your position list and closes all open positions at once when clicked.

If a position remains open after clicking it, possible reasons include:

  • The page hasn't refreshed yet, causing a display delay
  • Some positions were only partially filled due to insufficient liquidity
  • A brief network or system issue

We recommend refreshing the page first to confirm. If the position still shows as open, please submit a support ticket with the Order ID and a timestamped screenshot so we can investigate.


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